Shipping policy

Shipping Policy

Nova Outfit is committed to delivering your orders quickly and reliably.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a shipping confirmation email with tracking details.

2. Shipping Rates & Delivery Times

Shipping costs and estimated delivery times are displayed at checkout and may vary based on your location and selected method.

Estimated delivery times:

• Standard Shipping: 5–10 business days

• Express Shipping (if available): 2–5 business days

Please note that delivery times are estimates and may be affected by carrier delays or customs.

3. International Shipping

We may offer international shipping to select countries. Customers are responsible for any customs duties, taxes, or import fees.

4. Shipping Address

Please ensure your shipping address is accurate. Nova Outfit is not responsible for orders delivered to incorrect addresses provided by the customer.

5. Lost or Delayed Packages

If your package is delayed or marked as delivered but not received, contact us at:
📧 staff@novaoutfit.com within 7 days of the delivery notice.

6. Contact

For shipping questions, reach us at staff@novaoutfit.com.